Skip links


about us

For over 20 years, our trusted services have maintained safe, secure settings for thousands of organisations in the supported housing sector across England.

Our fully-managed concierge service specialises in safeguarding your facility and the people who live there. Supported housing associations, homeless shelters, hostels and more – we work with them all.

But we’re not a security company or an employment agency. We’re a much better alternative.

Our unique approach blends years of experience with understanding to support different environments and vulnerable people with complex needs, including mental health and substance misuse issues.

Today our skilled team is 250+ strong with experience in conflict management, security, health and safety and more.

Every member of our talented team is extensively pre-screened and comprehensively trained.


all of our staff have…


DBS Disclosure


Vulnerable Adults Training

CPD accredited

Mental Health Awareness


First Aid at work



Alcohol & Drug Awareness


Firm but friendly

Need to get in touch?

Call our 24-hour operation centre on:
0845 0523597

Contact us

Our Services

We’ve got you covered


Depend on our reliable concierge services to resolve issues and reduce your staffing costs.


From flexible cover to flexible budgets, we work with you to meet your individual needs.

Front of house

Friendly, firm and always professional – our team offer a secure but welcoming approach.

24-hour support

Our on-call management system and 24-hour call centre means we’re always here to help.