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Concierge Service for Supported Housing

AGS Support offers a superb, fully-managed concierge service for supported housing that specialises in safeguarding your building and the people who live there.

As an experienced concierge service provider, our rock-solid on-call management system and 24-hour call centre means we take care of everything. Simply put, we provide reliable cover, resolve issues professionally and reduce your staffing costs, giving you peace of mind and time to focus on your own service delivery.

Unlike agencies, we exclusively focus on providing a fully-managed – whether it’s in the day, or as part of our concierge service for supported night housing. In addition to building and security safety, we understand the challenges vulnerable people can face in these settings. That’s why we use a more integrated approach.

We don’t wear uniforms or use outdated security company tactics. Instead, we safeguard your residents, the environment and ourselves in a calm but assertive way, even when faced with challenging situations.

As a point of pride (as well as efficiency) our accurate reports and handovers – particular by our night concierge housing and support team – ensure your own support staff can seamlessly do their job after we’re gone.

Need to get in touch?

Call our 24-hour operation centre on:
0845 0523597

Contact us


our concierge service

Free Evaluation

As an experienced concierge service provider, we know a free ‘no commitment’ evaluation of your service requirements can be a huge help.


Our concierge service for supported night housing provides reliable waking cover overnight, including at weekends.


Highly trained and always vigilant, our supported housing night concierge workers will ensure the safety and security of your building and its residents at all times.


Our night concierge housing and support team will provide full incident reporting and in-depth handovers to your people the very next day (or that night, if it’s a reverse-hours shift!).


Our concierge team are trained to take a firm but friendly approach, making sure your building stays safe, but your residents always feel safe and at home.