Expert Staffing for Supported Housing
Fully managed, trained staffing teams exclusively for supported housing providers and homelessness organisations. From concierge to night shift cover — we handle recruitment, training, and management.
24-hour support, 365 days a year
Trusted by leading organisations across the UK
What Makes AGS Support Different
A sector-specialist partner for supported housing and homelessness services, built on 20 years of hands-on experience.
20 years sector experience
AGS team
Trained for housing
Manager oversight
Day & night escalation
Sector experts
Supported housing only
Clear comms
Updates when needed
What Makes AGS Support Different
We're not a generic staffing agency. We're a sector-specialist partner — exclusively focused on supported housing and homelessness, with 20 years of hands-on experience.
Experienced AGS Team
Dedicated people trained specifically for supported housing.
Higher Manager Ratios
Structured day-to-day oversight and overnight escalations.
Sector-Exclusive Expertise
100% focused on supported housing and homelessness.
Excellent Communication
Clear updates, responsive managers, and direct contact when it matters.
Our Services
Fully managed waking night and weekend staffing so your residents are safe, supported, and supervised around the clock — without the burden of out-of-hours recruitment.
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Professional, trained concierge teams who create a safe, welcoming, and well-managed environment for residents — acting as the visible, trusted presence at the heart of your building.
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A cost-effective, flexible solution for providers who need professional concierge coverage across multiple properties — without staffing every building full-time.
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Fully trained, vetted support workers who integrate seamlessly into your team — delivering keyworking, resident support, and housing-related assistance under your service model.
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A pre-trained, pre-vetted pool of housing support workers available at short notice to cover sickness, holidays, and gaps — so you are never left without cover.
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Trusted by leading organisations across the UK
“Look Ahead has engaged AGS Support since 2019 to provide both static and roaming concierge services across a number of geographical sites across Kent. Emergency support both out of hours and late notice cover have always been provided when required and...”Read full review
“Since September 2019, AGS have been providing Porchlight with a concierge service within all of our high support accommodation projects. We are very impressed with the service being provided. The staff and managers are extremely competent and deal with issues...”Read full review
“I wanted to take a moment to thank you and your AGS colleagues for the recent work you did in partnership with Depaul UK to open, very quickly, and manage two Emergency Hotels for rough sleepers as part of the government response to the COVID-19 pandemic....”Read full review
“AGS Support provide a reliable concierge and safeguarding service to us across Nottinghamshire and Lincolnshire, currently in both large hostel settings as well as across some of our more dispersed accommodation.”Read full review
“Our organisation deals with residents who suffer with mental health issues. We have used AGS Support since April 2015 and could not be more impressed with their level of professionalism and reliability. In fact, we now use AGS Support at 5 of our projects...”Read full review
“We have used AGS Support in our 27 bed space hostel since April 2016. I would not hesitate to recommend AGS Support to other supported housing providers. AGS Support have proven to be reliable, professional yet approachable when dealing with our residents. We...”Read full review
“I wanted to give my personal thanks to you and everyone at AGS for the amazing work you are doing with rough sleepers during the COVID-19 emergency. Without your help, the task of caring for people who were sleeping rough in London when this crisis hit would...”Read full review
“Our YMCA is a supported housing project with 73 bed spaces. 22 of these are high support for complex and chaotic need and the remainder are low support. We are staffed 24 hours a day and use a combination of our own support workers and AGS Support staff to...”Read full review
Never Be LeftWithout Cover
Trained, vetted professionals for supported housing and homelessness services across the UK. One call. Always covered.
No commitment · Free initial consultation
Never Be LeftWithout Cover
From waking night services to managed concierge — AGS Support provides trained, vetted professionals for supported housing and homelessness organisations across the UK. One call. Always covered.
No commitment · Free initial consultation