Supported Housing Specialists

Expert Staffing for Supported Housing

Fully managed, trained staffing teams exclusively for supported housing providers and homelessness organisations. From concierge to night shift cover — we handle recruitment, training, and management.

Richard Odendaal, Managing Director of AGS SupportWatch our 1-minute intro

24-hour support, 365 days a year

Day or night, weekends and bank holidays — we're here when you need cover.

0800 088 4955

Trusted by leading organisations across the UK

  • Catalyst
  • Crisis
  • Depaul
  • Elim
  • Equinox
  • Framework
  • Greater London Authority
  • Look Ahead
  • Maidstone Borough Council
  • Mears Living
  • NCHA
  • Nottingham City Council
  • Nottinghamshire
  • Penrose
  • Porchlight
  • Reed
  • SIG
  • YMCA
Why Choose AGS

What Makes AGS Support Different

We're not a generic staffing agency. We're a sector-specialist partner — exclusively focused on supported housing and homelessness, with 20 years of hands-on experience.

AGS Support staff training, on shift and on mobile patrol

20 years sector experience

  1. Experienced AGS Team

    Dedicated people trained specifically for supported housing.

  2. Higher Manager Ratios

    Structured day-to-day oversight and overnight escalations.

  3. Sector-Exclusive Expertise

    100% focused on supported housing and homelessness.

  4. Excellent Communication

    Clear updates, responsive managers, and direct contact when it matters.

Citation ISO 9001 approvedSafeContractor approved
Testimonials

What Our Clients Say

Look Ahead
“Look Ahead has engaged AGS Support since 2019 to provide both static and roaming concierge services across a number of geographical sites across Kent. Emergency support both out of hours and late notice cover have always been provided when required and...”
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Look Ahead

Charitable Housing Association, London and the South East

Porchlight
“Since September 2019, AGS have been providing Porchlight with a concierge service within all of our high support accommodation projects. We are very impressed with the service being provided. The staff and managers are extremely competent and deal with issues...”
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Porchlight

Charity for Homeless and Vulnerable People, Kent

Depaul
“I wanted to take a moment to thank you and your AGS colleagues for the recent work you did in partnership with Depaul UK to open, very quickly, and manage two Emergency Hotels for rough sleepers as part of the government response to the COVID-19 pandemic...”
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Depaul UK

The Youth Homelessness Charity

Nottinghamshire
“AGS Support provide a reliable concierge and safeguarding service to us across Nottinghamshire and Lincolnshire, currently in both large hostel settings as well as across some of our more dispersed accommodation.”
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Service Director

SMT Lead

“Our organisation deals with residents who suffer with mental health issues. We have used AGS Support since April 2015 and could not be more impressed with their level of professionalism and reliability. In fact, we now use AGS Support at 5 of our projects...”
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Sector Manager

London

“We have used AGS Support in our 27 bed space hostel since April 2016. I would not hesitate to recommend AGS Support to other supported housing providers. AGS Support have proven to be reliable, professional yet approachable when dealing with our residents. We...”
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Area Support Manager

Bristol

Greater London Authority
“I wanted to give my personal thanks to you and everyone at AGS for the amazing work you are doing with rough sleepers during the COVID-19 emergency. Without your help, the task of caring for people who were sleeping rough in London when this crisis hit would...”
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Tom Copley

Deputy Mayor for Housing and Residential Development

YMCA
“Our YMCA is a supported housing project with 73 bed spaces. 22 of these are high support for complex and chaotic need and the remainder are low support. We are staffed 24 hours a day and use a combination of our own support workers and AGS Support staff to...”
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Housing Manager

YMCA

AGS Support team member smiling while taking a call at a supported housing reception

Never be left without cover.

Available 24/7, 365 days

One call. Always covered.

  • Enhanced DBS
  • Dedicated team
  • 20 years

No commitment · Free initial consultation