Customer Story

"It's been a good collaborative project; that flexibility of working with the management team has been absolutely great."

---Farah Ahmed, Service Manager

Challenge

As leading providers in supported housing services in London, Look Ahead found it a big challenge when faced with a high turnover of staff. They wanted temporary to permanent staffing arrangements that could be relied on over the long term.

Solution

AGS Support provided static & mobile concierge services to Look Ahead’s sites across Kent—from out-of-hours emergency support to late notice cover, all on a 24/7 basis. At the height of the COVID-19 outbreak in London, we mobilized our experienced staff extremely quickly to their 2 COVID hotels which we continue to support to this day.

Outcome

"Emergency support both out-of-hours and late-notice cover has always been provided when required and services of all kinds delivered to a high quality…communication channels have always been maintained exceptionally well. In response to the COVID 19 outbreak, AGS mobilised extremely quickly to provide a full front-line staff team in two of our COVID hotels…allowing us to support some of the most excluded rough sleepers in London."

---Donna Pearson, Director

Head Office
(South)

Suite 242
80 High Street
Winchester, Hampshire
SO23 9AT

Bristol Office
(South West)

14-15 Triangle South
Clifton
Bristol
BS8 1EY

London Office
(London / Home Counties)

77 Victoria Street
London
SW1H 0HW

Nottingham Office
(Midlands / North)

1 Hanley Street
Nottingham
NG1 5BL

Contact
0845 0523597
solutions@agssupport.co.uk
About Us
AGS Support is the industry leader in providing extremely apt and cost-effective staffing solutions specifically tailored for the Supported Housing sector. Our highly trained personnel are “Enhanced” DBS checked and are seasoned veterans of the Supported Housing environment.
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VAT No. GB 315333630 Company No. 11648687
Registered Address: 10 Towerfield Road, Shoeburyness, Southend-On-Sea, England, SS3 9QE
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