Founders Story

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My Story – Richard Odendaal

Supported Housing isn’t just an industry I’ve been in for over 25 years—it’s also very personal. For some years of his adult life, my dad was homeless. He struggled with mental health and homelessness, and if you ask if that had a subconscious effect on me, I can only say: yes, likely.

I began in Security in the late 90s, running my own business of managing & safeguarding the estates of high-net-worth individuals before I migrated to Supported Housing. And what first hit me was: the systems in place just weren’t working.

Whether it was security guards managing vulnerable people (who were often triggered by authority) or support workers doing the night shifts and dreading it—there was a constant battle to retain staff & cover no-shows, all while trying to manage the property & its people.

So over 25 years, I took the best out of everything and created a staffing service that runs like a military operation: wherever there’s a support staff need, we always show up—always—24,7 and on short notice. Our staff are given extensive support training so they know how to be calm but assertive.

And then backing each one of them, all around the clock, is our senior management team—a real mix of industry veterans who bring their deep experience, ground-level understanding, and true passion to what we proudly feel is the ultimate solution: AGS Support’s fully-managed, hybrid-trained support staffing service.


Head Office

Suite 242
16 City Business Centre
Hyde St, Winchester
SO23 7TA




Bristol Office
(South West)

14-15 Triangle South

London Office
(London / Home Counties)

77 Victoria Street

Nottingham Office
(Midlands / North)

1 Hanley Street

0845 0523597
About Us
AGS Support is the industry leader in providing extremely apt and cost-effective staffing solutions specifically tailored for the Supported Housing sector. Our highly trained personnel are “Enhanced” DBS checked and are seasoned veterans of the Supported Housing environment.
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VAT No. GB 315333630 Company No. 11648687
Registered Address: 10 Towerfield Road, Shoeburyness, Southend-On-Sea, England, SS3 9QE
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