Research Report:
Main Challenges Faced by Service Providers During the Pandemic
When the pandemic struck in 2020, it was certainly an unprecedented time for service providers. No one was prepared for a health crisis on such a large scale. Not only for the direct tragic loss of lives but its chain effects from the loss of jobs to a surge of mental health issues and a crippled economy.
For Service Providers in the Supported Housing sector, this crisis was felt even harder. Ensuring vulnerable residents continued to receive specialist care. Whilst managing teams amidst the threat of infection and staying compliant with ever-changing policies.
For this research report, we asked 33 service providers what main challenges they faced during the height of the pandemic.
Getting an eagle’s eye view of what others experienced will hopefully allow us to uncover the reality of what happened, identify sector weaknesses, and hopefully find solutions so that everyone can be more resilient and stronger for it.
For the full report:
Main challenges faced by service providers during COVID
A big thank you to all the report’s participants—including York Road Project, David Devoy from Depaul UK, and others—who took the time to share their personal experiences & made this research even possible.
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