Services

Mobile Concierge Service

AGS Support is proud to offer our Mobile Concierge Service, designed to provide flexible and responsive security and support across multiple sites. This service is ideal for housing associations and charities that manage several properties, ensuring that each location receives consistent and reliable coverage. Our roaming concierge team operates from a fully equipped vehicle, enabling them to respond quickly to any situation and provide on-the-go support to residents and properties throughout your network.

Flexible and Efficient Coverage: Our Mobile Roaming Concierge Service provides an adaptable solution for organisations with multiple sites. Rather than stationing a concierge at each location, our mobile team patrols and monitors all your properties, ensuring that every site is visited regularly and receives the attention it needs. This approach maximises efficiency while maintaining a high standard of security and support across your entire portfolio of properties. Whether it’s performing welfare checks, responding to incidents, or providing resident assistance, our roaming concierge are always on the move, ensuring comprehensive coverage.

Rapid Response and Incident Management: One of the key advantages of our Mobile Concierge Service is its ability to respond swiftly to emergencies or incidents. Equipped with advanced communication tools and GPS tracking, our mobile team can be dispatched to any location within your network at a moment’s notice. This ensures that any issues, whether security breaches, maintenance problems, or resident concerns, are addressed promptly and professionally.

Consistent Support Across All Sites: Our Mobile Concierge Service ensures that all your sites receive the same level of dedicated care and support, regardless of their location. Our team follow a scheduled route, visiting each site multiple times throughout their shift. This consistent presence not only deters potential security threats but also provides reassurance to residents that help is always nearby. Additionally, our mobile concierge team maintains detailed logs and reports from each site visit, providing you with valuable insights into the status and needs of your properties.

Resident Engagement and Assistance: Beyond a traditional security service, our mobile concierge team is committed to engaging with residents and providing them with the support they need. Whether it’s assisting with inquiries, offering guidance, or simply checking in on vulnerable residents, our team plays a vital role in fostering a safe and supportive community. The mobile nature of the service allows our staff to build relationships with residents across multiple sites, ensuring that every individual feels connected and cared for, no matter where they are.

Why Choose Our Mobile Concierge Service?

  • Multi-Site Coverage: Efficiently manage and monitor multiple properties with one dedicated service.
  • Rapid Response: Quick and effective incident management, with a team ready to address issues on the go.
  • Consistent and Reliable: Regular visits to all sites ensure continuous support and safeguarding.
  • Resident Engagement: A focus on building connections with residents, and providing on-the-spot assistance and care.
  • Technology-Driven: Equipped with tools for real-time communication, monitoring, and reporting.

The AGS Support Mobile Concierge Service offers a dynamic and effective solution for organisations managing multiple sites. With our mobile team on the road, you can rest assured that every property and resident under your care receives the highest level of support, no matter the time or place.

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Comprehensive Service

Beyond high-calibre staff, our mobile concierge service is designed to take care of everything—backed by a management team with extensive sector experience.

Reducing Your Costs

Cover multiple locations with our mobile concierge service. At AGS Support, we provide a full service that fits your budget.

Reliability In Safeguarding

Whether it’s day or night, on weekends, or holidays, we always have staff on hand to safeguard your property.

Compassionate But Assertive Staff

Our unique team of personnel have the competence and training that’s required to enable them to build a rapport with your clients. All while maintaining professional boundaries and adhering to our strict code of conduct.

Full Flexibility—For Taking Your Stress Away

With over 25 years in the industry, we know how important it is to work with service providers that understand your needs. We offer a free, 30-minute to discuss your challenges & how we can help you.

Head Office
(South)

Suite 242
16 City Business Centre
Hyde St, Winchester
SO23 7TA

 

 

 

Bristol Office
(South West)

14-15 Triangle South
Clifton
Bristol
BS8 1EY

London Office
(London / Home Counties)

77 Victoria Street
London
SW1H 0HW

Nottingham Office
(Midlands / North)

1 Hanley Street
Nottingham
NG1 5BL

Contact
0845 0523597
solutions@agssupport.co.uk
About Us
AGS Support is the industry leader in providing extremely apt and cost-effective staffing solutions specifically tailored for the Supported Housing sector. Our highly trained personnel are “Enhanced” DBS checked and are seasoned veterans of the Supported Housing environment.
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VAT No. GB 315333630 Company No. 11648687
Registered Address: 10 Towerfield Road, Shoeburyness, Southend-On-Sea, England, SS3 9QE
© 2024 AGS Support Facilities LTD.

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