Our Services
Bank Staff
A pre-trained, pre-vetted pool of housing support workers available at short notice to cover sickness, holidays, and gaps — so you are never left without cover.
Sickness, unplanned leave, and sudden vacancies are a fact of life in supported housing. The question is not whether gaps will appear, but whether you have a reliable way to fill them quickly with people who are already trained, already vetted, and already understand supported housing environments.
AGS's bank staff model addresses this directly. We maintain a pool of trained, DBS-checked workers who are available on a call-off basis. They have already completed safeguarding training, lone-working procedures, de-escalation skills, and are familiar with the documentation standards your commissioners expect. All bank staff hold Enhanced DBS clearance covering both Adults and Children barred lists, and placements for services supporting young people comply fully with Ofsted safer recruitment requirements.
When you need cover, you contact your AGS account manager via our dedicated operations contact line — not an algorithm or a call centre. We match the right person to your site based on experience, familiarity, and availability. For regular clients, we assign bank staff who already know your building and residents, meaning the disruption to service quality is minimal.
What's Included
- Pre-vetted pool with Enhanced DBS (Adults and Children barred lists) and references
- Available for same-day and next-day deployment
- Sickness cover, holiday cover, and gap filling
- Consistent bank staff matched to familiar sites where possible
- Ofsted safer recruitment compliance for young people's services
- Training records held and maintained by AGS
- No minimum booking requirements for regular clients
- Dedicated operations contact line — 24/7 booking for urgent requirements
What makes our bank staff different
No surprises
Every bank staff member placed through AGS is trained, checked, and vetted before they ever set foot in your building. There are no unknown quantities sent on a first shift.
Familiarity where it matters
We build a relationship between your sites and our bank workers. Wherever possible, the person covering your Thursday night shift has already worked your building and knows your residents.
One call resolves it
Your account manager is reachable via our dedicated operations contact line, which routes directly to the right person. You are not navigating an online portal at 10pm when a shift falls vacant.
Quality-managed
Bank staff placements are monitored and reviewed like all AGS placements. Feedback from your team informs future matching and continuous improvement.
Never Be LeftWithout Cover
Trained, vetted professionals for supported housing and homelessness services across the UK. One call. Always covered.
No commitment · Free initial consultation
Never Be LeftWithout Cover
From waking night services to managed concierge — AGS Support provides trained, vetted professionals for supported housing and homelessness organisations across the UK. One call. Always covered.
No commitment · Free initial consultation