Mobile Concierge Service

Not every supported housing scheme needs a full-time on-site concierge. But every resident still deserves a safe, professionally managed building with a visible, trained presence. Our mobile concierge service provides exactly that — trained AGS staff who visit and cover multiple properties on a scheduled or responsive basis.

Mobile concierge is particularly effective for smaller schemes, dispersed housing units, move-on accommodation, or foyer-style provision where a constant on-site presence is not financially viable but regular professional visits are essential. Our mobile teams carry out welfare checks, deal with low-level incidents, complete building security checks, and liaise with on-call support workers when needed. Digital visit logs with timestamped records are completed on every visit, giving you and your commissioners a clear, auditable record of presence and activity.

All mobile concierge staff are trained to the same standard as our on-site teams and operate under a structured visiting schedule that you agree in advance. Adjustments can be made for specific concerns, incidents, or seasonal demand. Clear scheduling, direct communication, and manager oversight underpin reliability and accountability across every property in your portfolio.